Terms of Service
Nimbus Investments LLC — Effective May 1, 2026
1. Acceptance of Terms
By accessing or using the Nimbus Property Management Platform (“Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Platform. Use of the Platform is restricted to authorized tenants, property owners, and personnel of Nimbus Investments LLC.
2. Platform Access
The Platform is a private system operated by Nimbus Investments LLC for the management of an internal real estate portfolio. Access is by invitation only. Unauthorized access is strictly prohibited. Users are responsible for maintaining the confidentiality of their login credentials.
3. Permitted Use
Users may use the Platform solely for lawful purposes related to their tenancy or property management relationship with Nimbus Investments LLC, including: submitting and tracking maintenance requests, viewing lease information, making rent payments, and managing utility account information.
4. Payments
Rent and other payments processed through the Platform are handled by Stripe, a third-party payment processor. By submitting a payment, you authorize Nimbus Investments LLC to charge the payment method on file. All payment disputes must be directed to support@nimbuspm.com within 30 days of the charge.
5. SMS Notifications
By providing a phone number and using the Platform, you consent to receive transactional SMS notifications related to your account. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. Opting out of SMS notifications does not affect your ability to use the Platform.
6. Maintenance Requests
Work orders submitted through the Platform are received and managed by Nimbus property management staff. Submission of a work order does not guarantee a specific response time except where required by applicable law or your lease agreement.
7. Limitation of Liability
To the fullest extent permitted by law, Nimbus Investments LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amounts paid by you to Nimbus in the three months preceding the claim. Nothing in these Terms limits liability for gross negligence, willful misconduct, or fraud.
8. Termination
Nimbus Investments LLC reserves the right to suspend or terminate Platform access at any time for violation of these Terms or upon termination of the underlying tenancy or management relationship. Sections 7, 10, 11, and 12 survive termination of these Terms.
9. Governing Law
These Terms are governed by the laws of the State of Utah. Any disputes shall be resolved in the courts of Salt Lake County, Utah.
10. Disclaimer of Warranties
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NIMBUS INVESTMENTS LLC DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.
11. Force Majeure
Nimbus Investments LLC shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, earthquakes, power outages, internet service provider failures, or third-party service outages (including Stripe, Supabase, Twilio, or Resend). In such events, our obligations will be suspended for the duration of the force majeure event.
12. Indemnification
You agree to indemnify, defend, and hold harmless Nimbus Investments LLC and its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights, including any intellectual property or privacy rights; or (d) any claim that your use of the Platform caused damage to a third party.
13. Changes to Terms
We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms. We will notify users of material changes via email.
14. Contact
Nimbus Investments LLC
Salt Lake City, UT
Email: support@nimbuspm.com